Pleasure Island / Downtown Disney Restaurant Reviews

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Arthurs 27 @ Wyndham Palace   •   Bongos   •   Cheesecake Factory   •   Fulton's Crab House   •   Ghiradelli   •   House of Blues   •   Planet Hollywood   •   Pleasure Island Jazz Company   •   Portobello Yacht Club   •    Rainforest Cafe   •   Wild Horse Saloon   •   Wolfgang Pucks

Arthurs 27 at the Wyndham Resort

Bongos - Downtown Disney

Cheesecake Factory at Disney Quest

Service Times : Slow Courtesy : Just Average Atmosphere : OK - nothing special Food : Average - Nothing Special Comment : I knew not to expect much from this place. We have a Cheesecake Factory near our home and the food is overpriced and just so-so. But we were hungry and it was the 2 kids and I, and I didn't feel adventurous enough to go outside of the DisneyQuest building, so we just went to the counter service area and got some food. My son got a huge slice of pizza which he enjoyed, daughter got a hamburger and I had some veggie lasagna. The food was fine, nothing special. The people working behind the counter were not very helpful, but they were not rude. Rating : 2 Stars - OK experience Name : Kimmi Mail : kimmi@disneyzone.net

Service Times : Felt Rushed Courtesy : Just Average Atmosphere : OK - nothing special Food : Good Selection Comment : Very good food, but a bit crowded, and we felt rushed to make up our minds.  Great viewing of area below! Rating : 3 Stars - A Good Meal, Enjoyed it Name : fradybunch

Fulton's Crab House

Service Times : Perfect Courtesy : A+ - Wonderful Service Atmosphere : Fun and Festive Food : Best Meal I have ever had! Comment : This was by far the best food we ever ate.  Remember to order the crab claws.  Very pricy by worth every penny of it.  We eat there every time we go to Disney.  A server will come to your table after you order and offer his/her selection of wine to compliment your meal.  Rating : 5 Stars - Truly Magical! Name : Leah	Service Times : Perfect Courtesy : Helpful & Friendly Atmosphere : Nice and Relaxing Food : Delicious Food! Comment : The crab claw dinner is great! Rating : 3 Stars - Enjoyed it Name withheld Mail : mlbrooks@erinet.com
Service Times : Perfect Courtesy : Helpful & Friendly Atmosphere : Fun and Festive Food : Delicious Food! Comment : Entire meal was enjoyable.  The crab experience for two was incredible - nice selection of crab, perfectly prepared, generous portions.   Empress Lilly is an interesting and impressive ship - well suited to serve as a restaurant. Rating : 5 Stars - Truly Magical! Name : Karen E-Mail : NUInc@aol.com	Meal : Grilled Shrimp with Fulton's rice Service Times : Perfect Courtesy : A+ - Wonderful Service Atmosphere : Elegant and Romantic Food : Delicious Food! Comment : try it Rating : 4 Stars - A Positive Experience Name : Kim Mail : Auscd1@aol.com
Meal : Highly recommended CRAB CLAWS Service Times : Perfect Courtesy : A+ - Wonderful Service Atmosphere : Fun and Festive Food : Delicious Food! Comment : I'm usually in town the first week in June, I WILL GO TO THIS PLACE ANY TIME I'M IN TOWN! Great FRESH seafood. And yes I agree with some of the other reviews>> probably the best most meaty crab claws I've ever consumed. Truly a great dining experience. I never worry about prices, if you do then just don't order appetizers, drinks and dessert, and you should come out of here a very "happy camper". But I suggest go for it all>>> soup to nuts. Could be among the 5 star rated restaurants, but I wouldn't put it that classification, but believe me I will put it up there with some of the finest restaurants I've been to. But don't take my word on it, YOU DECIDE FOR YOURSELF.  Happy eating! Rating : 4 Stars - A Positive Experience Name : Michael E-Mail : Chefonce@aol.com	Meal : -dinner Service Times : Perfect Courtesy : A+ - Wonderful Service Atmosphere : Nice and Relaxing Food : Delicious Food! Comment : Yes, this place is pricey, and don't let anyone tell you otherwise; but for truly wonderful, fresh seafood, served steamed or broiled without all of the sauces and spices, this is the place to be. This is really a nice place to go if the kids are at the Neverland Club or if you left them at home. We had the Seafood Platter for 2, which included Whole Maine Lobster,Snow Crab Legs and Dungeoness Crab legs, and a choice of 2 vegetables. We choose the fresh steamed baby asparagus and a potato dish. It was all wonderful and worth every penny! My husband had the house Bloody Mary--very delicious; and I had the Mai Tai--wonderful! Our server was very attentive and friendly.The atmosphere is lovely, especially if you request a window seat on the second deck! This was our 2nd trip, and we plan to return again. Our entree was around $40, and the drinks were between $6.50 and & $7.50. As a thank you for visiting them, they gave you a coupon for $5 off of each of your party's admission to Pleasure Island. Make sure to have them validate it before you leave. Enjoy:) Rating : 4 Stars - A Positive Experience Name : Eeyore62 E-Mail withheld

Ghiradellis

Service Times : Perfect Courtesy : Helpful & Friendly Atmosphere : Fun and Festive Food : Best Meal I have ever had! Comment : In our party of three we had three soda. One strawberry one chocolate and one vanilla. It was neat the way they made them. I highly suggest there four person ice cream. It looked very good. They customize sundaes and everything. I had a banana split also. The put lots of banana and whip cream and ice cream. We brought our food out side down to tables near the water at night. It was great. you could see fultons and other resturants. (Fulton's had the best shrimp ever I would give it a 5) So Ghiradellis is great. :) Rating : 5 Stars - Truly Magical! Name : A.M. Barnsley E-Mail withheld

House of Blues - Downtown Disney West Side

Service Times : Slow Courtesy : Helpful & Friendly Atmosphere : OK - nothing special Food : Not much to choose from Comment : The food was good, but the selection was very limited.   I was glad we tried it, but would not go back. Rating : 2 Stars - OK experience Name : Karen P E-Mail : rjjk@forcomm.net

Service Times : Perfect Courtesy : Just Average Atmosphere : Nice and Relaxing Food : Average - Nothing Special Comment : House of Blues is a nice place to eat. The place we were seated was near a stage, but noone was playing at the time (it was about 5 pm on a Saturday). The atmosphere was thus fairly dark and mildly quiet. The decor was nothing too special (bas reliefs of famous blues artists on the ceiling), but was somewhat relaxing. I'm thinking the atmosphere would be quite different if someone had been playing on that stage, but I'm not so sure it wasn't just a decoration. Anyway, the food was typical America cuisine, some with a cajun emphasis. You can get a good burger here if you want, or be a little more daring too. Overall, not too bad. Rating : 3 Stars - Enjoyed it Name : Brian Darrow E-Mail : bdarrow@seas.marine.usf.edu

Service Times : Slow Courtesy : Helpful & Friendly Atmosphere : OK - nothing special Food : Not much to choose from Comment : The food was good, but the selection was very limited. I was glad we tried it, but would not go back. Rating : 2 Stars - OK experience Name : Karen P E-Mail : rjjk@forcomm.net

Meal : Dinner Service Times : Slow Courtesy : Just Average Atmosphere : OK - nothing special Food : Average - Nothing Special Comment : This meal we had was Dinner. I feel we waited a long time in line to give our name to hostess then we got a beeper and waited some more for a table. Aprox 45 min wait total. They don't take PS'S. Spent way too much money for food too. We had the Meatloaf dinner and the kids had cheese pizza. I don't think we will come back here. Oh yeah very noisy in here also. Rating : 2 Stars - OK experience Name : kstevens

Planet Hollywood - Downtown Disney West Side

Service Times : Extremely Slow Courtesy : Just Average Atmosphere : Fun and Festive Food : Average - Nothing Special Comment : Interesting dining experience in terms of atmosphere. Was glad we dined there once but once is enough as food was just average and expensive. Rating : 2 Stars - OK experience Name : Karen E-Mail : NUInc@aol.com	Service Times : Perfect Courtesy : A+ - Wonderful Service Atmosphere : Fun and Festive Food : Delicious Food! Comment : My Wife and I have eaten here many times, and have never had a bad experience. We always go before 5:30PM and have never had to wait to be seated. Portions are large, and the food always taste great. I highly recommend this restuarant. Having tried other Planet Hollywood resturants, I have to say the WDW location is the best I have been to. Rating : 4 Stars - A Positive Experience Name : goopy1 E-Mail : goopy@yahoo.com
Service Times : Felt Rushed Courtesy : Rude Atmosphere : OK - nothing special Food : Average - Nothing Special Comment : I was very disappointed with this restaurant. It was very overpriced, and very crowed. They practically sat us on top of another couple. I was sitting closer to an individual in the party next to us than I was to the person in my party. It made it impossible to have much of a conversation. Also the waiter was pushy trying to get us to spend more money. I ordered a chicken sandwich and he asked me if I wanted cheese on it. (of course not mentioning an extra charge) when we got the bill they had charged me for a different chicken sandwich which had cheese on it. $1.00 more! very rude. Rating : 1 Star - Mostly Bad Experience Name : CherylA E-Mail : casprelli@aol.com	Service Times : Extremely Slow Courtesy : A+ - Wonderful Service Atmosphere : Fun and Festive Food : Good Selection Comment : We had to wait 3 hours for a table (why no priority seating there??) - we didn't mind though because the bartender used us for guniea pigs while making some new drinks. The only thing that made waiting almost unbearable is that with so many people waiting there were no seats to be found anywhere in the bar area. The food was ok, but you go there more for the atmosphere than the food - and the atmosphere was great!! Rating : 4 Stars - A Positive Experience Name : Tara
Service Times : Perfect Courtesy : Helpful & Friendly Atmosphere : Fun and Festive Food : Delicious Food! Comment : Huge portions - plenty to share. It's a fun place. Go before 5:30 to avoid a long line. Rating : 4 Stars - A Positive Experience Name : Sue E-Mail : wdw1972@aol.com	Service Times : Extremely Slow Courtesy : Not Helpful Atmosphere : Fun and Festive Food : Has this been sitting out all day? Comment : We waited an hour and a half to get a table. The waitress did not refill our drinks and the food was yucky! We will never go back to Planet Hollywood! Rating : 0 Stars - Terrible
Service Times : Slow Courtesy : Helpful & Friendly Atmosphere : Fun and Festive Food : Good Selection Comment : We loved the atmosphere! We had to wait a rather long time but not having one of these or a Hard Rock Cafe near us, it was worth the wait to be able to get in. Food was pretty good and the prices weren't outrageous. Rating : 3 Stars - Enjoyed it Name : tigger2 E-Mail : sphall@netdoor.com	Service Times : Extremely Slow Courtesy : Just Average Atmosphere : Fun and Festive Food : Delicious Food! Comment : Very noisy Rating : 2 Stars - OK experience Name : Bill
Service Times : Perfect Courtesy : A+ - Wonderful Service Atmosphere : Fun and Festive Food : Good Selection Comment : It was so much fun. They played live music and had the tv going with movie reviews, music reviews, music videos. It was so incredible. I had always wanted to go there it was my dream and it came true. I even bought a t-shirt from the gift shop. I would go back I wanna go back it was a blast. Rating : 5 Stars - Truly Magical! Name : Kristen Bell E-Mail withheld	Meal : Dinner Service Times : Extremely Slow Courtesy : Not Helpful Atmosphere : Fun and Festive Food : Cold Comment : The food was cold. I only like cheese and bacon on my burger and they screwed that up 5 times. My friend's ribs were cold. But the drinks were good. My sister had a home alone. And I had a pretty in pink. I would only come back if it was for a nice drink. Probably won't come back. I think the shop was neat though with all the hand prints. The decorations around are really neat. Like Marylin Monroe's gloves and purse. We had a two hour  wait. We thought it would be worth it but it wasn't. The food was really yucky. On top of it our waitress was chasing her little son everywhere and didn't fill up water, coffee or specialty drinks. I hated it overall. But the drinks were good. Rating : 1 Star - Mostly Bad Experience Name : Angela Angelataey E-Mail : milllenium_2000_@hotmail.com
Meal :  Dinner Service Times : Extremely Slow Courtesy : Not Helpful Atmosphere : Fun and Festive Food : Average - Nothing Special Comment : We walked up to the fake bouncer at 8:30 and were told the wait was 45 minutes :( Then a customer on her way out handed us a VIP pass and we strolled right in and were seated immediately. The waitress couldn't care less about us. We asked for the kid's meals to be brought right out ... they actually came AFTER the adults! Drinks were good, but we felt like we were rushed and just part of an assembly line.. move 'em in, move 'em out. I guess if you're desperate and hungry and better food and service is a 15 minute walk away.. you'll eat anywhere! Rating : 1 Star - Mostly Bad Experience Name : Lee E-Mail : lee23yanks@cs.com

Pleasure Island Jazz Company

Service Times : Perfect Courtesy : Helpful & Friendly Atmosphere : Nice and Relaxing Food : Good Selection Comment : Not a restaurant, per se.  It's a jazz club that also happens to serve great food.  It's all appetizers, so you'll be doing the tapas thing!  My husband and I will order 3 or 4 and share them, making a late night supper of it.  The music is fantastic and the wine list incredible.  All the wines are described in "real people" language; one Merlot was described as "Ricardo Montelban in a velvet suit!" Rating : 4 Stars - A Positive Experience Name : Betty E-Mail : umbugwa@massed.net

Meal : Evening Snacks Service Times : Perfect Courtesy : Helpful & Friendly Atmosphere : Fun and Festive Food : Good Selection Comment : The Jazz Club is not really a reataurant, but the food is really worth the visit.  My wife and I usually split two snacks, and accompany with a bottle of wine.  Food prices are excellent!!  "for Disney".  Entertainment is usually superb, if you like Jazz !!!! Rating : 4 Stars - A Positive Experience Name : Ron (U. of M. "fan") E-Mail : rtleibol@oakland.edu

Portobello Yacht Club - Pleasure Island

Rainforest Cafe - Downtown Disney Marketplace

Wild Horse Saloon

Wolfgang Puck's -

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